Service terms.

Effective: September 6, 2026

These terms apply to CtrlAltRedesign services unless a signed proposal says something different. A project proposal may add scope, dates, or payment details for that specific job.

Free reviews and analysis

Free scans and reviews are informational. They inspect public website signals and may be incomplete or temporarily affected by third-party data. They are not legal, security, accessibility-certification, accounting, or guaranteed SEO advice.

$999 core website rebuild

The advertised core rebuild includes up to five agreed pages, mobile-first implementation using the client’s existing brand, one contact or quote form, transfer of approved text and supplied images, one menu or service-list page, search foundations, basic performance and accessibility cleanup, two revision rounds, and launch on the client’s existing domain.

The standard schedule is $500 after the scope is approved and before work begins, then $499 after final approval and before launch. Most standard projects have a 7–10-business-day target after the client supplies the required content, access, and approvals. The timeline may pause while waiting for the client or a third party. Added pages, e-commerce, booking systems, memberships, custom applications, large imports, original branding or photography, copywriting from scratch, multilingual work, advertising, and ongoing SEO are quoted separately before work begins.

Monthly Website Care choices

The $50 monthly Website Care plan includes up to five focused content changes per billing month, a monthly uptime/SSL/broken-link/contact-form health check, and access to the client request portal. A focused change means one edit in one area, such as one hours update, price or menu-item change, paragraph replacement, button or link change, supplied photo swap, or supplied-file replacement.

The $99 monthly Website Care + Insights plan includes the same Website Care service plus connection to available Google Analytics and Google Search Console properties, supported lead-action tracking, a monthly plain-English performance report, and one recommended priority. The client chooses either the $50 plan or the $99 plan, not both. Reports depend on the accuracy, availability, permissions, and processing delays of third-party data.

The limited $199 monthly CTRL+ALT Growth Hub pilot includes the Website Care + Insights service plus a branded lead inbox and simple customer pipeline, supported online booking when appropriate, one approved lead-follow-up or review-request workflow, and a monthly performance summary. The $299 one-time setup begins only after CtrlAltRedesign and the client approve the workflow and written scope. Growth Hub replaces the $50 and $99 monthly plans rather than stacking with them, and it is not an instant self-service purchase.

Growth Hub may use third-party customer-management, booking, email, text, phone, analytics, or automation platforms selected and managed by CtrlAltRedesign. Platform features, availability, and limits may change. Text, email, phone, AI, advertising, premium add-ons, and other usage-based charges are excluded unless the written setup says they are included. The client is responsible for lawful contact lists, accurate business information, required notices and consent, and honoring opt-outs. Purchased lists and spam are prohibited.

Clients must not place payment-card data, account passwords, medical information, or other highly sensitive or regulated information into ordinary Growth Hub forms or workflows unless a separate protected configuration is approved in writing. When the plan ends, platform access may end; the client should request supported exports before cancellation because export formats and retention depend on the provider.

Unused changes expire at the end of the billing month and do not roll over. Problem reports and questions do not automatically use a change; Blandon reviews the request first. New pages, redesigns, integrations, custom features, emergency after-hours work, and work outside the maintained website require a separate quote.

One-time add-ons

The $99 Review Growth Kit includes a direct Google review link, a branded QR code, a print-ready counter sign, a website review button, review-request text and email templates, and simple staff instructions. It helps a business ask for honest reviews and does not include purchased, filtered, or guaranteed reviews.

The $299 Google Visibility Setup includes a basic Google Business Profile website connection and tune-up when the business is eligible, Google Analytics and Search Console setup, sitemap submission, supported lead-action tracking, and a baseline setup report. The client must provide authorized access and remains responsible for its Google accounts and business information. Verification, platform approval, rankings, traffic, leads, and sales are not guaranteed.

Each $175 Additional Service Page adds one standard page beyond the five-page rebuild scope, using the approved website design and client-supplied approved text and photos. Copywriting from scratch, custom applications, advanced integrations, and substantially different layouts require a separate quote.

The $299 Accessibility Improvement Package covers up to five agreed website pages and includes an automated accessibility audit, a manual keyboard-navigation check, common fixes for contrast, headings, image descriptions, form labels, links, and focus indicators, an accessibility statement, a plain-English before-and-after summary, and one retest within 30 days. The work uses WCAG 2.2 AA guidance to improve common accessibility barriers. Because laws, website content, and third-party tools can change, this service does not guarantee legal compliance, prevent complaints or claims, provide legal advice, or serve as a legal certification. New pages, later content changes, and third-party tools outside the agreed scope may require separate work.

Requests and timing

Clients must provide accurate instructions, final approved wording, and properly licensed files. Blandon normally replies to new inquiries within 1–2 business days. Most ordinary care requests have a three-business-day target, but these are service targets rather than guaranteed deadlines. Timing may change for unclear, unusually large, high-risk, or dependency-blocked requests.

Billing and cancellation

Stripe securely processes payments and stores payment methods. A recurring monthly plan charges each billing period until canceled. Clients may cancel through Stripe’s billing portal or by contacting CtrlAltRedesign before the next billing date. Cancellation normally takes effect at the end of the paid billing period; fees already earned or a billing period already started are not automatically refundable except where required by law or agreed in writing.

Client ownership and permissions

The client keeps ownership of its domain, business content, trademarks, and supplied assets. The client confirms it has permission to use everything it supplies. After final payment, the client receives the finished custom website work described in the proposal, excluding third-party software, fonts, stock assets, platform services, and reusable tools that remain subject to their own licenses.

Results and third parties

CtrlAltRedesign will perform the agreed work professionally, but does not guarantee a search ranking, traffic level, lead count, revenue amount, uninterrupted third-party service, or approval by Google or another platform. Business results also depend on the offer, market, reputation, pricing, operations, and factors outside the website.

Acceptable use and suspension

Services may not be used for unlawful, deceptive, infringing, abusive, or harmful activity. Work or portal access may be paused for nonpayment, a security risk, abusive conduct, or requests outside the agreed scope while the issue is resolved.

Liability

To the extent allowed by law, CtrlAltRedesign is not responsible for indirect, incidental, special, or consequential losses. Any direct liability relating to a service is limited to the amount paid for that service during the three months before the event giving rise to the claim. This limit does not apply where the law does not allow it.

Contact and updates

Questions may be sent to help@ctrlaltredesign.com. Terms may be updated as services change, with the effective date above showing the current version. California law governs these terms unless applicable law requires otherwise.